Case Study

Record-Breaking Momentum: Elements’ Biggest Year with Billfold

How an offline-first POS powered frictionless commerce for a third-year in a row - and how Elements rose with the 2025 summer surge.

Elements Music and Arts Festival 2025 poster – August 8–10 in Long Pond, Pennsylvania

Executive Snapshot - Case Study

This August 2025, Elements Music & Arts Festival returned to the Pocono Raceway with expanded programming, higher demand, and the tricky realities of running a cashless economy deep in the woods. Billfold served as the festival’s POS for its third consecutive year - delivering fast, reliable, offline-capable transactions that preserved the attendee experience during peak rushes and connectivity dead zones. With full-scale RFID wristband activation at the box office, seamless open- and closed-loop functionality, credit card backup, sponsor integrations that boosted ROI, and an on-site Billfold team to deploy and manage the system, the festival delivered shorter lines, smoother operations, and stronger outcomes. The partnership paid off yet again - as it unlocked a 107.22% increase in overall sales this year. The partnership met the moment: Summer 2025 came with record-setting live-event appetite nationally and a strong East Coast season, but also steeper costs and weather risk. Billfold’s performance gave Elements a competitive edge when it mattered most.

EMARKETERThe Wall Street JournalEDM Identity

The Background of Elements Art & Music Festival:

Founded in Brooklyn in 2013, Elements Music & Arts Festival quickly grew from an intimate waterfront gathering into a multi-day destination event. Inspired by the four natural elements, it combines world-class electronic music, immersive art, and wellness programming.

Relocating to Pocono Raceway allowed the festival to scale while maintaining its creative and community-driven ethos. By 2025, Elements had drawn over 30,000 attendees, earning its place as a premier festival on the Northeast circuit.

Attendees enjoying Elements Music and Arts Festival 2025 in Long Pond, PA, with a colorful Ferris wheel and vendor tents in the backgroundCrowd enjoying live music at Elements Music and Arts Festival 2025 in Long Pond, Pennsylvania

Client Overview: Elements 2025

Objective - Billfold POS

To deploy a fully scaled POS infrastructure across the entire event, delivering faster and more reliable transactions, increased vendor revenue opportunities, streamlined operational oversight, and an enhanced attendee experience through cashless RFID wristbands, minimized wait times, and centralized reporting.

Key Metrics at a Glance (2024 vs. 2025)

Metric
2024
2025
% Change:
2024 - 2025
Total Sales Volume (gross sales)
= 107.22%↑
Average Transaction Size
$23.78
$24.65
= 3.66% ↑
Total Transactions Processed
98,529 transactions
198,391transactions
= 101.35% ↑
% Of Active Wristbands
97.98%
65.76%
= 32.87%% ↓

% Increase In Spend RFID vs. Bank Cards

Bar chart showing RFID wristbands generating significantly more transactions than bank cards at Elements 2025Daytime crowd dancing under the trees at Elements Music and Arts Festival 2025 in Long Pond, PAFestivalgoers dancing and cheering near the stage at Elements Music and Arts Festival 2025 in Long Pond, Pennsylvania

Elements Music Festival x Billfold Year Over Year Growth

Metric
Elements 2023
Elements 2024
Elements 2025
Number of Orders
112,458
97,427
194,806
Avg. Order Value
$21.71
$23.78
$24.65

Over the past three years, Elements Music Festival has experienced remarkable growth in partnership with Billfold, reflected in both transaction volume and average order value.

This trajectory demonstrates Elements’ ability to scale operations efficiently while increasing transaction value, underscoring the impact of Billfold’s seamless POS solutions. The platform’s frictionless payment processing and offline operational capabilities empowered vendors to serve more attendees, maintain shorter lines, and ensure clean settlements—all contributing to a record-breaking year.

The 2025 Summer Festival Economy: What Happened (and Why It Mattered at Elements)

Across North America, demand for live music in 2025 continued to break records - even as prices rose. Live Nation’s Q2 results underscored a red-hot summer: revenue up ~16% year over year, ~44 million fans attending in the quarter alone, and >130 million tickets sold YTD by early August. Analysts and industry trades converged on the same takeaway: more fans showed up, across price tiers, with robust per-show revenue despite fewer total events. That’s the demand side Elements stepped into. PR NewswireReutersMusic Business Worldwide

Pollstar’s mid-year analysis adds contour: per-show averages climbed - ~14,229 tickets sold per show (+32% YoY), and average gross per show approached ~$1.7M (+~25% YoY). In other words, where festivals executed well, they were rewarded with fuller fields and healthier top-lines. PollstarMarcus

Why this context matters to a wooded, camping-forward festival like Elements:

Attendee enthusiasm is high, but patience for operational friction is low. Line speed, authorization reliability, and stable offline processing are now direct levers on per-capita spend and vendor revenue. That’s precisely where Billfold changed the game.

East Coast Summer 2025: Turnouts, Habits, and Signals

The East Coast festival map showed strength across the season:

Elements took the stage the very next weekend - right as national and regional attention was peaking. The festival’s own essential-info and preview cycle signaled a bigger year: multi-day hours to 3 a.m., expanded experiences, and a sharpened community emphasis after 2024’s storm-impacted edition. EDM Identity+2EDM Identity+2

Technology in Motion: RFID Wristbands Take Center Stage

Elements has continued to integrate RFID wristbands as an early supporter of Billfold’s vision. For dual means of both: general entry and point-of-sale integration. In 2025, an uptick of RFID across food, beverage, and merch vendors catalyzed exponential increases in speed amongst festival goers.

RFID Adoption Trends

This is a huge statistic, showing that RFID wristband users place roughly 4× the number of orders compared to traditional bank card users. This highlights the impact of RFID technology in driving higher engagement and transaction volume at the festival, making it a more convenient and seamless way for attendees to purchase while boosting overall sales.

Comparison of RFID wristband activity at Elements Music and Arts Festival between 2024 and 2025, showing significant growth in active usersBartenders using Billfold POS at Elements Music and Arts Festival 2025 bar area in Long Pond, Pennsylvania

System Performance & Support

Billfold POS maintained 100% uptime throughout the three-day event - even under peak transaction periods. The on-site support team ensured a proactive response to technical issues, and pre-event deployment included:

Total Number Of POS Terminals Deployed = 510 Devices

All updates and syncs were handled in real-time via LTE and Wi-Fi hybrid networks, providing resilience in dynamic environments.

The operational benefits of running Billfold POS at a large scale music festival:

What benefits do you see in using Billfold for your festival, and what are the operational advantages of Billfold for a large-scale event like yours?
“Billfold has allowed us to create a seamless payment experience onsite for our patrons, while capturing valuable customer data around their buying behaviour. Having a fully integrated POS and payment solution has allowed us to expand our business operations onsite and provide benefits to our vendor partners. The real time data reporting also allows us to make adjustments on the fly if needed to best optimize our revenue strategy in real time.”
Dan Slutsky - General Manager at Elements Music & Arts Festival

Performance Metrics:

Billfold POS system and bar setup at Elements Music and Arts Festival 2025 in Long Pond, Pennsylvania

Why these metrics matter in 2025: Nationally, per-show sales and attendance are up; that lifts potential per-capita revenue - but only if queues don’t stall and terminals don’t time out. Industrywide, we also saw modest pressure on total “per-fan spend” when you blend tickets + ancillaries across all formats, which makes capturing every in-venue sale non-negotiable. Billfold’s speed and offline resilience are direct counters to those headwinds. PollstarMusic Business Worldwide

Elements’ Trajectory: Positioning a Breakout East Coast Festival

Elements’ brand equity has compounded since its relocation to the Poconos. Media and agency casework note 2023 as a breakout (sold out; attendance tripled; revenue up >100% year over year), while 2024’s storm-tested edition doubled down on community and resiliency. Heading into 2025, editorial previews framed Elements as the Northeast’s premier dance weekend, with late-night hours and immersive programming to match. Friends of FriendsEDM Identity+1

Inside the Billfold & Elements Partnership: What Differentiated the Deployment

A list of strategic choices made the difference this year:

How did you feel about the partnership this year (2025), and what wins would you like to highlight?
“Billfold showed up as a true partner for us this year, working to ensure all of our onsite needs were met. Our festival has grown significantly year over year and billfold has been able to keep up with our increased footprint and demand while ensuring a positive payment experience for our patrons. The team has always been solution oriented for any problems that arise and was able to adjust quickly in the field to meet our events demands.”
Dan Slutsky - General Manager at Elements Music & Arts Festival

Proof Points from the Season at Large

This wasn’t an isolated win. Macro signals all point the same direction:

Key Takeaways & Strategic Wins

1. Contactless is King

The massive jump in transactions and reduced wait times - driven by RFID wristband usage - showed that attendees are demanding a fully cashless future. The reduced friction at checkout directly correlated to increased revenue for Elements Festival 2025.

2. Vendor Enablement = Event Success

Empowering vendors with faster tools and richer data led to measurable improvements in both operations and customer satisfaction at Elements.

3. Scalability Without Compromise

Billfold POS scaled seamlessly with the size and complexity of Elements Festival (nearly double of the turnout than last year) proving its infrastructure can handle large, high-pressure environments while ensuring professional oversight from the Billfold team.

4. Data is the Ultimate Encore

Real-time sales dashboards, end-of-day summaries, and system analytics allowed Elements organizers to benchmark against prior years, optimize staffing, reallocate inventory, and refine daily execution. The same strategy will continue to guide planning for Elements Festival 2026.

How did your team’s response to Billfold this year compare to past years, and how did you feel about how our team met your needs?
“Our team has built a great working dynamic with the billfold team over the years. That continued experience has allowed them to better integrate with our team and operations, and optimize for our venue and events specific needs.”
Dan Slutsky - General Manager at Elements Music & Arts Festival

What to Do with This Momentum: 2026 Strategy Starters

With record-breaking growth in 2025, Elements and Billfold are positioned to leverage this momentum into an even bigger, smarter festival experience in 2026. Key strategies to capitalize on last year’s wins include:

1. Expand RFID Adoption and Engagement

Encourage more attendees to use RFID wristbands across all revenue points. With wristband users placing nearly four times as many orders as traditional card users, deeper adoption can drive both revenue and operational efficiency. Consider loyalty incentives, preloaded balances, or VIP-exclusive experiences tied to wristband usage.

2. Optimize Vendor Operations with Data-Driven Insights

Billfold’s real-time dashboards provide a treasure trove of actionable data. Use transaction analytics to forecast high-demand periods, optimize staffing, and tailor inventory. Vendors empowered with predictive insights can maximize sales while maintaining line speed and customer satisfaction.

3. Future-Proof Scalability and Infrastructure

2025 proved that Billfold’s POS infrastructure can handle rapid attendance growth and complex operations. For 2026, plan for higher-capacity deployments, additional device redundancy, and contingency strategies for extreme weather or connectivity challenges.

4. Enhance the Attendee Experience Beyond Checkout

Frictionless payments are just the start. Use the insights gained from transactional data to refine festival layout, activation timing, and personalized experiences. Seamless integration of payments with loyalty, VIP access, or gamified interactions can elevate engagement and spending.

5. Strengthen Sponsor and Brand ROI

Frictionless paymWith robust on-site sales and accurate reporting, sponsors gain clear visibility into engagement and conversions. Build more sophisticated integrations and data reporting to attract high-value partnerships that benefit both attendees and the festival’s bottom line.ents are just the start. Use the insights gained from transactional data to refine festival layout, activation timing, and personalized experiences. Seamless integration of payments with loyalty, VIP access, or gamified interactions can elevate engagement and spending.

6. Continuous Improvement through Iteration

Treat each festival day as a lab. Analyze what worked and where friction emerged, and iterate quickly. The combination of Billfold’s reliable infrastructure and Elements’ creative programming creates a platform for sustainable, scalable growth year over year.

Any findings on RFID — did you feel it worked well, helped drive more sales, and is it something you’ll push for more next year?
“We've continued to push for only using RFID payments at most activations at our festival as we have seen an increase in per person spend vs in the past when we didn't require RFID payments.”
Dan Slutsky - General Manager at Elements Music & Arts Festival

Conclusion: Elevating the Festival Experience: The 2025 Elements Case Study

Summer 2025 rewarded operators who could seamlessly align operational capacity with surging demand and Elements rose to the occasion. Leveraging Billfold; the festival maintained rapid, frictionless transactions, minimized queue times, empowered vendors to maximize sales, and ensured smooth post-event settlements - all without dependable Wi-Fi in a wooded setting. Amid record attendance and robust per-show economics, this strategic partnership positioned Elements as a premier East Coast festival and established a new benchmark for operational excellence at large-scale, off-grid events.

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