Behind the Booth: How Billfold’s Fleet Control Center Allows Events To Manage Hundreds Of Devices
To the average festival-goer, it all just works: short bar lines, quick service, and seamless cashless payments - everything just seems to flow effortlessly, right? While us on the business side know this is no coincidence, it’s the result of hard work. And maybe the result of a seriously built infrastructure - a Fleet Control System powered by Billfold.
Billfold has long been known for its innovative cashless POS solutions and RFID wristbands, but one of the unsung heroes of its platform is its Fleet Control Center, a powerful backend interface that offers operators real-time oversight on up to hundreds of POS devices in the field from a central dashboard - from wifi, to battery, temperature control, brightness, and plenty more. Think of it as the command center of a festival’s operations by the festival & Billfold team. With eyes on every terminal, from the first wristband scan to the final drink that night.
Welcome to Fleet Control:
What is Fleet Control?
Fleet Control is Billfold’s centralized backend management system.
Who’s in Fleet Control?
It's the central hub that festival operators, tech leads, and production teams depend on to keep everything running at peak performance.
Why was Fleet Control Designed?
Specifically for high-traffic, high-volume environments like music festivals, Fleet Control was built with the challenges of outdoor events in mind: extreme conditions, limited bandwidth, dense crowds, and tight timelines.
What’s the difference Between Competitors Like Toast & Square?
Unlike restaurant-focused systems (ei. Toast or e-commerce-first platforms like Squarespace, AtVenu, etc.) Billfold’s Fleet Control doesn’t just adapt to festival conditions, rather it was purpose-built for them.
Total Device Visibility in One Dashboard
When hundreds of devices are scattered across a large site - bars, food trucks, pop-ups, merch tents, check in stations - staying on top of their status can make or break a festival's day. Billfold’s Fleet Control System offers real-time visibility across the entire POS ecosystem with the feature to control these settings from within the App itself.
Key features include:
- Battery Monitoring: Quickly identify devices at risk of dying mid-rush, so staff can hot-swap or charge proactively.
- Screen Brightness & Temperature Monitoring: Outdoor venues mean unpredictable weather and intense sun. Fleet Control tracks device brightness and internal temperature, helping prevent overheating or screen visibility issues before they impact service.
- Location-Based Tracking: Know exactly where every device is - that means no more lost terminals, wasted time, or guesswork.
It’s proactive, not reactive. And that’s a huge shift for festival operations.
Built for Scale. And Stress.
Where other systems struggle under festival-scale pressure, Fleet Control thrives. Traditional POS solutions like Toast or AtVenu are optimized for static environments - restaurant counters or merch tables. But move them to a 100,000-person festival and the cracks start to show.
Billfold’s system is stress-tested and proven in high-volume environments where:
- Uptime matters more than anything.
- Operators need answers in seconds.
- Devices move - and often, let’s be honest. - and as we know Billfold’s devices are a seamless setup.
The Fleet Control dashboard was built for instant clarity. Whether it’s IT staff in the back office or a field ops manager on a tablet walking the site, every user has access to the same real-time data in an intuitive, usable layout.
Efficiency, Not Extra Work
The beauty of Billfold’s modern solution is that it doesn’t require a deep tech background to operate. The learning curve is short while the results last long.
And when the festival wraps, Fleet Control delivers historical insights and performance metrics that guide planning for the next year. The data doesn't disappear like the last confetti cannon. Operators see:
- Which bars were over or under-utilized
- Battery performance trends
- Device issue hotspots by location
- Temperature-related slowdowns or shutdowns
This kind of post-event visibility turns reactive operations to strategic, with a major edge for any organizer thinking about long-term scalability.
Why It Matters to Our Clients
Billfold’s Fleet Control System isn’t just about tech for tech’s sake. Rather, it’s about giving our event organizers what matters to us the most - the tools they need to deliver a smoother guest experience and reduce friction for their vendors and staff.
With Billfold, you’re not just deploying the hardware, but rather giving your operations team a crystal-clear view of every touchpoint which powers your event.
Closing Thought
Putting real time answers, tools, & visibility under your fingertips. Because when it's go-time, your team deserves a backend built to handle everything the frontlines throw at it.
